In the last SFG info blog post we got confirmation again that working routines for handling replacements from faulty POD orders are leveling out same as the POD orders in general. This may seem small but it’s a very relevant stability improvement, especially that we can now expect tracking numbers for replacements as well. Compared to when last time I wrote about it. 🙂
“Happy to say Guild Ball orders are still up-to-date!
15 working days + time for shipping is still the current standard; 40 days for bulk orders over $200.
For any replacements, we’re sending tracking codes as we get them from our printing partners.
If you’re waiting for an order that’s over the above timelines, it’s highly likely it’s on the way to you. You can request an update from our support team here.”
See you on the pitch ballers!
